Will my card be issued with the payWave functionality?
Yes. Visa payWave is a new contactless method of payment. It is a simple, secure and quick payment method for transactions up to $100. The technology enables cardholders to ‘tap’ their card on a contactless POS terminal to make transactions up to $100, rather than ‘swiping or dipping’ their card into POS terminals.What is the difference between a Visa debit card and a Visa credit card?
A Visa debit card allows you to pay for your purchases using your own money through the Visa network. A Visa credit card provides you with a ‘credit limit’ which can be utilised and repaid at a later date.Unlike the Visa credit card, the Visa debit card does not have an overdraft facility (unless you apply for an overdraft) and there are no interest charges payable (unless you overdraw).
Can EFTPOS still be used?
Yes. To use EFTPOS, the Visa debit card can be used in the same manner as a rediCARD, where the savings option is selected and your PIN is keyed in when paying for purchases.Will I receive a PIN number with my Visa debit card?
Yes. For a new or additional card, a PIN number will be sent to you in the mail after you receive your card.If you are replacing a damaged card or renewing an existing card, the PIN number will remain the same.
Can I use my Visa debit card overseas?
Yes. The Visa debit card is accepted at more than 24 million locations worldwide. You can also make withdrawals from ATMs where the Visa PLUS logo is displayed. This can help avoid carrying large portions of cash (withdrawal fees apply).Will I need a PIN number for overseas transactions?
Yes. Whether you are using a magnetic stripe or chip card, we strongly recommend that you know your PIN before travelling overseas. If you do not know your PIN, please contact us on 13 12 21.What if my card is lost or stolen?
If your card is lost, stolen or you believe it may have been compromised, you must advise us immediately. Call 13 12 21.When overseas, you can call the 24 hour Visa Global Customer Assistance Service through the local operator on +1 303 967 1090.