Visa debit card

What is a Visa debit card?

A Visa debit card enables you to use your own money to make purchases online, overseas, over the phone and with a merchant wherever Visa is accepted. The same card also gives you access to Australian and international ATMs where the Visa PLUS logo is displayed.

Who can apply for a Visa debit card?

You must be 18 years of age or older to apply for a Visa debit card.

How can I apply for a Visa debit card?

You can apply online, which takes approximately 5 minutes, if you are registered for internet banking. You will then receive a phone call to confirm your details. Once the application is approved you will receive a Visa debit card and a PIN number within 7 - 10 business days.

You can also apply for a card at any of our offices or by completing the ‘Visa debit card application’. This form can be sent to the Mutual Bank by post or fax.

Can I have an additional card/s?

Yes. You can choose to have an additional card/s issued to family members or any other persons, providing they are over 18 years of age. The additional card/s operate in the same manner as your primary card and you will be responsible for their usage. Apply for an Additional Visa debit card

Can I access 24/7 telephone and internet banking services?

Yes. Phone banking is accessible by calling 13 21 40 and is available 24/7. Internet banking is available via the login button above.

How is the Visa debit card used to make purchases?

When the Visa debit card is used at an EFTPOS terminal, members have the option of either selecting the savings option which is great for withdrawing cash with your purchase, or selecting the credit option. The credit option will still access your own funds.